Legal Access And Payment Records
Our Legal position starts with location and account eligibility: access is available where local law permits, and you are responsible for providing accurate account details during phone verification. We may need to compare account information with payment records before a withdrawal is processed, particularly when the
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name on a bank transfer, virtual account or wallet does not match your account. DANA, OVO, GoPay and QRIS appear as payment context because each rail can create a transaction record that we must retain and check. We do not describe a payment as completed until
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the cashier status confirms it. If access changes because of Indonesian legal requirements, we will direct you to the relevant account message rather than asking you to guess what happened.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.